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| $98.99 | Retail $143.89 |
Before Installation Q: What should I do before installation to prevent issues with a non-original toner? A: You should disable automatic firmware updates. Navigate to: Setup → Printer Maintenance → Update the Printer → Printer Update Options → and select "Do Not Check." If asked "Do you want to turn on Printer Updates?", choose "No." Common Issues & Fixes Q: What should I do if the printer shows "Unrecognized Cartridge" or "Cartridge Error"? A: 1.Reinstall the cartridge: Remove it and firmly reinsert it. 2.Check for parts: Ensure all protective covers and tape have been removed. 3.Clean the chip: Wipe the cartridge"s electronic chip gently with a dry, soft cloth. 4.Restart the printer: Power it off, unplug it for 1-2 minutes, then plug it back in and turn it on. Q: How can I fix black lines, spots, or a gray background on my prints? A: 1.Print a few blank pages to help clean the drum. 2.Gently shake the toner cartridge to redistribute the powder inside. 3.Clean the inside of the printer according to the printer manual. Q: My prints are too light or blurry. What can I try? A: 1.Shake the toner cartridge horizontally about 10 times. 2.Go into your printer"s settings and increase the print density. 3.Make sure you are using fresh, dry paper. General Reminders Q: What should I do if I see a warning about a "Non-original" or "Altered/Cloned" cartridge? A: Don"t worry. Simply press OK or Continue to proceed. The cartridge will function normally despite this message. Need Help? Q: What if I still need help after trying these tips? A: Please contact the seller directly through Amazon by clicking the "Contact Seller" option on your order. They are ready to assist you.